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Data Privacy & Retention

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Zero Data Retention Policy

Perplexity maintains a strict Zero Data Retention Policy for all API interactions. We do not retain any data sent via the API, and we absolutely do not use any customer data to train our models or for any other purposes beyond processing your immediate request.

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Data We Collect

The only data we collect through the API consists of essential billable metrics required for service operation:
  • Number of tokens processed
  • Model used for each request
  • Request timestamp and duration
  • API key identification (for billing purposes)
This billing metadata does not include any content from your prompts, responses, or other user data.

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Security Certifications & Compliance

Perplexity is compliant with industry-leading security standards and certifications:

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Current Certifications

SOC 2 Type II Report - Comprehensive security controls audit covering security, availability, processing integrity, confidentiality, and privacy
SOC 2 Type 1 Report (Insight Assurance) - Initial assessment of security control design and implementation
2025 HIPAA Gap Assessment - Healthcare data protection compliance evaluation
CAIQlite - Cloud security assessment questionnaire demonstrating cloud security posture

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Additional Security Information

For comprehensive details about our security measures, infrastructure protection, and compliance frameworks, visit our dedicated security portal:

Perplexity Trust Center

Access detailed security documentation, compliance reports, and transparency information
All security measures and certifications are regularly updated and maintained to ensure the highest standards of data protection and service security.